Support Forum

Released today is build 1.0.3.14 of Patch Remedy,

We have updated the maintenance script in the version and also added a new exclude feature to allow you to better control what systems are included in Patch remedy scans and data views.

If you want to exclude part of a client, a location or just a computer you now can with the new Client Excluded tool for Patch Remedy.

Found on the Client Console Tab Select 1 or more locations or computers to exclude from the Patch Remedy processes and views
Want to quickly exclude just 1 system without leaving the Patch Remedy console? Right Click the system in the Patch Percentages view to add that system to the excluded systems.

Thanks Shannon, this fixed my 2 problems.

I have 1 PC that's not showing the latest version, it's still showing 1.0.3.10

Version 1.0.3.14 is showing as installed in plugin manager and I get that version if I log in from a different PC.

Is there a cache that needs clearing for CC?

Thanks,

Steve

Yes, this is a common problem with the LT console not updating the plugin DLLs.

To fix goto c:\programdata\labtechplugins\servername

and delete the server named folder you are connecting to. You may have 2 or more folders here one being a netbios name of LT server and one a FQDN of LT server. You can safely remove both and they will rebuild on next connection with latest plugins versions.

That's sorted it. Thanks.

Excluding a location seems to not be working correctly.

When I check the box to exclude a location and click "Save" above it, the box changes to unchecked and no changes are made. On the same page, if I check all of the machines at a location and then click "Save" those boxes remain checked and the box for that location also becomes checked.
I'm guessing I should be able to exclude all the machines at a location with 1 check. If so, it's not working.

Steve

really? and you did restart the DBagent, so new tables were created?

No you are right! something must of hiccuped in the code after testing. Give me a quick minute to see whats going on and we will get a fix out.

Well gives me reason to go ahead and put in Windows 7 rollup as the new default for automatic fix for WUA on Windows 7 and 2008

Great. Thanks Shannon.

We just posted up build 1.0.3.16 which has the (fat fingered) fix for locations in it and added an update to automated updates to push Windows 7/2008R2 June Rollup KB3161608 during automated WUA updates.