Support Forum

Hi,

We've recently purchased and installed Patch Remedy on LT 11 and this script has been failing with the following error:
The Script(2042) failed in the Then section at step 14. The reason: SQL Execute failed processing query

Script: S2042 - Starting at Server Time: Tuesday, November 22, 2016 10:04:02 AM
Script step logging has been disabled. Please set @ScriptEngineEnableLogger@ = True in your script to enable function logging.

I'm not sure if this is related or not but Patch Remedy has been scanning our system hourly but always returns 0 Systems Scanned, and in the Patch Success tab will show many systems with a patch score of 0% or 100% when that is not accurate.

How can I fix the script and have patch remedy show me accurate info?

Thanks!

Sounds like your issue maybe the "old" missing column in WUA table that causes this error.

To fix do the the following in SQLYog on the LabTech server.

Afterwards restart the LT DBAgent service so it will recreate the table.

Next allow 1 cycle to run for Patch Remedy and recheck scan host value. You should now be getting the data back correctly.