Linux Patch Manager - not picking up all linux servers?

[RW10000]

Hey, we have a client with 4x Red 7.9 (Linux) servers.
However, only 1 is showing up in LUM. How does the thing 'scan' and define what goes in there? Are there logs we can check to see what it was looking for / what was excluded etc.
What would/could exclude servers from appearing there?

[Cubert]

Post a screen shot of what your seeing. It should be listing any agent that has "Linux" in the OS name provided when you query agent lists.

In habitat use the SQL analyzer to query computers and see what is returned.

Code: Select all

select computerID,Name,OS from computers WHERE OS like '%Linux%'

The list returned should include any Linux agent in Automate.

[RW10000]

Top half of the screenshot is out of LUM
Second half out of Labtech

SQL query returns the machines OK

[Cubert]

Ok that is interesting..

same query, 2 different responses..

Let me have a look at the code base so I can get a set of tests for you to execute. This should root out what maybe filtering the outputs.

Let me get some data from you.

If you want you can send any data to our support@plugins4automate.com email, reference this post.


What version of Automate?
Confirm version of Habitat?
Full screenshot of LUM tool.
Send unedited copy of sql query.
Where you are located (origin).

I will respond with next steps.