Support Forum

We had an engineer report this error to us.

While trying to setup up the client we are getting the following error when selecting the add application to approved list.

Oops.. failed to launch Choco Uninstaller viewer -> Object reference not set to an instance of an object.

Ok making some headway...


It looks like I can get the error to happen if the agent in question has no installed managed software.


On agents that have a blank managed application list will cause the functions on the installed softwares list to fail.

Reason:

The current code base through version 3.5.0.8 uses the hidden field from the selected row on the managed apps list. by default there is always a row 1 selected if tech does not select another package from list. But when the list is empty there is no rows to select an index from to capture the agent ID during function request.

We will fix this in 3.5.0.9 so that the ID is being collected by the selected agent in agent list.

Ok we posted the latest build 3.5.0.9 that resolves this issue. Visit you accounts on www.plugins4automate.com for link.


Auto updates should update this product if you leave it for 48 hours.