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The License has expired, please click here for license activation

Posted: Mon May 23, 2022 9:49 am
by dloughland
Hello

We upgraded the pluig in on our server to 2.0.0.4 and now we are getting The License has expired, please click here for license activation even though we have a valid subscription.

Is there something on our end we can do to fix this.

Thanks

Re: The License has expired, please click here for license activation

Posted: Mon May 23, 2022 3:48 pm
by Cubert
Sure can, Send me your hostname and I will have a look and see what's needed to correct your issue.


We get the hostname from this location inside your configurations for Automate.

config-hostname.jpg
config-hostname.jpg (143.07 KiB) Viewed 1557 times

Re: The License has expired, please click here for license activation

Posted: Tue May 24, 2022 12:28 am
by dloughland
The host name is: labtech.ajgrantit.com.au

Thanks

Re: The License has expired, please click here for license activation

Posted: Tue May 24, 2022 12:40 pm
by Cubert
Ok you should be all fixed up.

Re: The License has expired, please click here for license activation

Posted: Tue May 24, 2022 8:48 pm
by dloughland
Thank you looks good