Support Forum

HI Team,

I am trying to upgrade Windows 10 laptop to windows 11 with PatchRemedy 5 but its not working. I have also checked the Laptop is compatible with windows 11.

After I schedule the upgrade on the agent, it does download the "Win11Upgrade.exe" file at location c:/temp and I can also see Windows Installation Assistance (32 bit) but it's not doing anything.

Below is the output from logfile at the same location (c:/temp)
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2022-04-05 13:47:04 - Info: Script init - User: TestComputer$ Machine TestComputer
2022-04-05 13:47:04 - Current Windows Version: Microsoft Windows NT 10.0.19043.0
2022-04-05 13:47:04 - Info: Checking for elevated permissions...
2022-04-05 13:47:04 - Info: Code is running as administratorgo on executing the script...
2022-04-05 13:47:04 - Will try to download Windows Update Assistant..
2022-04-05 13:47:06 - System is now updating.
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I have also tried using the manual upgrade via "Upgrade Agent" button but its only upgrading windows 10 to another OS build not giving me option to select windows 11.

Thank you in Advance.

Windows 11 is only 64 bit, If you are showing any 32 bit anything then Windows 11 is not going to work for you.

If you look in the Patch Remedy under that agent what does the "Windows 11 Prep value say"

Here is an example of one of my win32 systems on Windows 10 but will never see Windows 11