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license expired

Posted: Wed Feb 02, 2022 9:26 am
by lblokland
Hi,

My license is expired when I open the plugin, however when I login to the portal the license is paid and active.
Please advise.

Leon

Re: license expired

Posted: Wed Feb 02, 2022 1:54 pm
by Cubert
I will PM you

Re: license expired

Posted: Thu Feb 10, 2022 6:19 pm
by ShawnSwitzer
Hello,

This is happening to us too.

Re: license expired

Posted: Thu Feb 10, 2022 8:21 pm
by Cubert
See if that fixed you up.

Re: license expired

Posted: Thu Feb 10, 2022 9:39 pm
by ShawnSwitzer
Thanks,

Whatever you changed solved the problem.

Re: license expired

Posted: Mon Feb 14, 2022 6:46 pm
by dfogarty
I just purchased Habitat and installed the plugin and I am receiving expired license.

Re: license expired

Posted: Mon Feb 14, 2022 6:59 pm
by Cubert
See if that fixed you up. We had your Automate host name as your host name + "automatelogin" added to the suffix. We have corrected this.

Re: license expired

Posted: Tue Feb 22, 2022 1:36 pm
by tmabaker
I am having the same problem.

Re: license expired

Posted: Tue Feb 22, 2022 2:18 pm
by Cubert
Sent you an email this morning. Let me know if you received it.

Re: license expired

Posted: Wed Apr 06, 2022 3:06 pm
by BrockM
This same issue is happening to us today. Portal has valid payment method and shows we should be up to date billing wise. Can you check on this so we can continue using the tool today?

Thanks