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All of the Sudden Expired?

Posted: Tue Feb 26, 2019 6:42 pm
by dpltadmin
I was using PR just fine yesterday.

Today all of the sudden everything is turned off, version 1.0.0.1 (was 1.0.4.41) and says the License is Expired. Order shows fulfilled and should be active.

I've verified the plugin (v1.0.4.41) is DB Loaded and IIS Loaded

I've tried Reload DB Agent Plugins

Restarted DBAgent and Control Center. Still coming up the same

Automate v2019.2

Please Advise

Thank you

Re: All of the Sudden Expired?

Posted: Wed Feb 27, 2019 5:05 pm
by Cubert
Did you guys update your LTHost name?

Send me a private email at support@plugins4automate.com with your host name as you have it in the dashboard of server and the email address of the account used on our site and we will fix it

Re: All of the Sudden Expired?

Posted: Thu Mar 07, 2019 10:53 am
by sindri
Same here, It says expired but I have a receipt of renewal.
Tried reloading the plugin, disable and enable again, reloading DBA, uninstalled and installed it again. But no luck...

Re: All of the Sudden Expired?

Posted: Thu Mar 07, 2019 7:14 pm
by Cubert
Ok send me a private email at support@plugins4automate.com with your account name and I will get you fixed up..