Support Forum

Toby,

These 2 tabs should provide the information needed to why it has failed. Can you post screen shots of these 2 tabs and select the lines that error so that the bottom half of screen shows the whole error

Peeps, We found a bug in version 1.0.0.2 where if you place several newlines in the message it will transfer to the VB script we issue and cause a one liner script to be come muli lines and the command then breaks in message script. We are about to release 1.0.0.3 which resolves this issue but in th...

1 queries executed, 0 success, 1 errors, 0 warnings Query: drop table TComp" Error Code: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '"' at line 1 Execution Time : 0 sec Transfer Time : 0 sec To...

Both of you are using 1.0.1.22 correct? Run this on your LT server in SQL an see what we get returned. Create Temporary Table Tcomp(SELECT * FROM plugin_sw_patch_remedy_wua Where WUAVersion Not IN (Select Distinct max(WUAVersion) FROM plugin_sw_patch_remedy_wua GROUP BY OS) And RemedyAttempts < 3);S...

Toby, Chocolatey is all about Powershell so it may be a disconnect between LT and executing PoSh. Can you post the script logs to the thread here during a forced install? To force another attempt at install do the following. Go here and click your installed agents number to open the management conso...

That's doable

The first idea there is actually on the roadmap as we move forward. The global multiple config and multiple client piece is new and a interesting thought.

Anyone else have any thoughts on that idea?

Getting data rolling with Surflog Once you have the Surflog plugin installed as described in our How to install plugins There is a master on/off switch to enable the Surflog engine and master scan intervals. This control is located under the main Automate Tools menu and is called Surflog Enable . Y...

On update I received error about a GUID mismatch, but was able to complete update anyway. 2nd item is when I open a client and navigate to MapDrives tab, I am seeing mapped drives for other clients. We found this shortly after release today and have reissues the plugin out. If you are one of the fe...

Hi all, just curious, i had the 5 user free for about a month seemed to be working ok. earlier today i purchased 1000 seats, and am very excited. I went in and updated the plugin via the latest.zip and everything was able to turn on and shows loaded, but after several hours Im still waiting for the...