Support Forum

We are on 1.0.0.18

So... some of those drives do have a KeyProtectorId on one line and a KeyProtectorId+RecoveryPassword on the other line for the same drive.
Others may have the drive listed 4 times, with no protectors on one line, KeyProtectorIds on 2 lines and KeyProtectorIds+RecoveryPassword on ...

I am running into an issue with Bitlocker not giving the golden key after I encrypt the drive. What could be causing this? When I go into the actual machine and check disk management it will show that it is Bitlocker encrypted. Additionally, our Volume List isn't updating correctly. It'll show ...

We are using the volume list to look at everything...the volume list shows that our drives are encrypted but it show the protection status as off. How do we turn the protection on?

I am running into the issue where I cannot remove TPM keys. The keys appear to be removed but the console is still showing multiple protectors and I cannot get this to update...PLEASE advise on what to do!!!

Also it appears that some computers are showing up multiple times in the Volume list...why ...

Ok... so it looks like your fix is working; however, I would suggest that when you make these fixes, you reset any necessary EDFs required in order to kick things back off, as I had to unset and reset the cache master and tell it to update unc cache to make it "go".
Now I am wondering what else I ...

Made that change

script.png

Reloaded system cache... unset and reset cache manager (not sure if that was necessary)... sent cmd to update UNC Cache on that machine... and still getting this (entire log)...

INFORMATION:
The agents location does not have a configured PASSWORD credentials to ...

Well... the 3.7.0.6 with the 'Use International Encoding' unchecked didn't fix the issue.
I still get:
L5 F70 Value (P1): LocationDrive Comparer (P2): 2 To (P3): Jump (P4): :MISSINGCACHEINFO T: 0.1366731
L6 F70 Value (P1): LocationUser Comparer (P2): 2 To (P3): Jump (P4): :MISSINGCACHEUSER T: 0 ...

I had to delete my local plugins folder to reload them and reflect v3.7.0.6
Do I need to run a custom script to change the EDF for 'UNC Cache Enabled' or is there a setting to handle this and uncheck them all at once in the tool?

Also, should 'UNC Cache Enabled' be checked or unchecked on the Cache ...

Getting the same script error on another client site that worked before, and we haven't changed anything on it related to the cache folder, username, password, etc.

At one point, didn't the scripts create 2 sub-folders under the location drive (%drive%\chocolatey\packages\)??
The location drive may ...

Setting up the cache server at this location so I won't get the connection timeouts to the repository.
I have made this part work before, but now, after double-checking and triple-checking, it isn't working...
I have set the variables for the location and defined them in the agent template ...