Is the post detailing the existing instructions the extent of the support?
Are there logs we can examine ourselves to see where the issue lies?
Search found 5 matches
- Tue Jul 09, 2019 10:06 am
- Forum: AcceloSync Plugin for LabTech
- Topic: Close Tickets from Accelo
- Replies: 4
- Views: 24060
- Tue Jul 09, 2019 10:04 am
- Forum: AcceloSync Plugin for LabTech
- Topic: Unable to Connect To Plugin
- Replies: 1
- Views: 7686
Re: Unable to Connect To Plugin
Starting to get severley disappointed with what potentially could be a great product, but continous errors with connection and being unable to connect....
And support responses, well are not timely...
And support responses, well are not timely...
- Fri Jul 05, 2019 12:38 pm
- Forum: AcceloSync Plugin for LabTech
- Topic: Unable to Connect To Plugin
- Replies: 1
- Views: 7686
Unable to Connect To Plugin
Following issues with trying to resolve the two way sync we have reset our key and replaced the key in the configuration - now we just receive an error saying an error has ocurred?
So we have managed to progress from not having a two way sync to no sync at all....
So we have managed to progress from not having a two way sync to no sync at all....
- Fri Jul 05, 2019 12:36 pm
- Forum: AcceloSync Plugin for LabTech
- Topic: Close Tickets from Accelo
- Replies: 4
- Views: 24060
Re: Close Tickets from Accelo
HI there!
Thanks for the response, yes status and webhooks are in place.
Thanks for the response, yes status and webhooks are in place.
- Wed Jun 26, 2019 6:00 pm
- Forum: AcceloSync Plugin for LabTech
- Topic: Close Tickets from Accelo
- Replies: 4
- Views: 24060
Close Tickets from Accelo
Hi There,
Having a little issue with ticket closures from accelo not being refelected in labtech?
Having a little issue with ticket closures from accelo not being refelected in labtech?