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I checked the CIM data but there is no such element called "HP Smart Array P440ar RAID Controller : Embedded : HPSA1" in the CIM data window.
I sorted by Hardware item

I ran the command as you specified and I got a different output this time. I noticed this now: 20230202 09:44:26 Element Name = HP Smart Array P440ar RAID Controller : Embedded : HPSA1 20230202 09:44:26 Element HealthState = 20 20230202 09:44:26 Element Name = Battery on HPSA1 20230202 09:44:26 Elem...

Hi Cubert,

Attached are all the results from the database queries, server iLO status, VMware status and Python script.
Thanks,

J.

I did both the DB agent restart and after I ran the query as well but all with the same result.
The query you just sent is the same as the one you sent earlier so I didn't run that one.

What else can we check?

I've updated the plug-in and restarted the database agent but still no error reported after that I ran the SQL query but the status is still showing the same. Is there anything else I need to do to make it work? I did notice in the updated SQL quesry that errors 25 and 30 are not listed. Is that bec...

Thanks for the quick resolution.
I'll be updating the plug-in today.

I've attached a zip file with the two raw outputs.

Hi Cubert, We tried your update and it worked for that one server so thanks for that but now we have 3 other HP Proliant servers that are not showing the proper battery status and controller status but when I run the script manually it does show the correct status. Screenshot 2023-01-24 113603.png S...

I double checked and the screenshots from the ESX Health Monitor and raw script output are from the same server.

Attached is the RAW output and screen shots of the CIM data.