Support Forum

Hello, I wasn't looking at the plugin for over a week and this happened : ScreenConnect_Labtech Server 2022_2023-10-31_1.png I am cleaning this right now and let know if something like this will happen again. Is there a way to prevent it from automatic updates? I can do it manually because it's not ...

For Mass uninstalls/installs across RMM launch the Global Chocolatey tool from tools menu. In the approved applications list double click the graphic icon in front of any package name in list. I will open a menu pop up windows that will allow you to do several things with that application. I unders...

After the recent updates ( I installed 3.6.0.3 after cleaning the database from the previous C4A plugin and upgrading my automate to MySQL to 8) I found this in most of client agent windows :
How can I clean it to see only managed applications

Hello, I hope I am doing it in the correct place. Can we also get mass UNINSTALL? To be in the same button with an extra option or to have another button on Client end? Multiple times I am changing applications for clients for different reasons and I think it will be a good idea to have a possibilit...

Hello,

I am still waiting for an update regarding my issue.
Please advise

Hello, I was able to make API work using a link, looks like it's not working with the default user on pfsense. Once I create a new user it start working without any problem. When I add a firewall to the plugin and enable scan - nothing is happening. When I tried to run a script on an agent in the sa...

Hello, I cheked it and here is reply to questions : One is the firewall on the LAN side same network as agent running script? YES Can you from that agent open the Firewall Web Config on port :443 using SSL? YES Can you touch the API (Change $hostname, $myUser and $mypass to the correct values for th...

Hello, This is everything i get from SQL spy : --> EDTSelect count(ComputerID) as Systems, Version from plugin_sw_chocolateyii_installed_apps where Application = 'Chocolatey' and Version REGEXP '^[0-9]+\.[0-9]+(\.[0-9]+)*' GROUP BY Version 29.9992 --> EDTSELECT Application, count(ComputerID) as Syst...

Hello, I have a hard time making this plugin connect with pfsense. I have an API installed but when I try to add it to the plugin connection is not being made. What are the requirements for this to work? Do I need to connect using a local network or external? If it's external what do I need to white...

Hello, You are referring to going to the Tools Menu and launching the Chocolatey Global Management tool. I want to make sure we are on the same page. Yes,' that's correct. The client page looks to not be loading at all. Those are not our gauges. So you may also be having an issue there as well. This...