Support Forum

If you add a key, We will enable encryption, you can see it in the error you provided.


outside of adding a protector, Disable/enable button should send a request to bitlocker to enable or disable.

We do not provide a way to ignore certain updates in Patch Remedy. Patch Remedy was designed to be a stark reminder of where your agents are at in the realms of updates and security fixes. Even drivers can have exploits, neglecting drive updates could allow for kinks in ones armor just as any other ...

That's the kicker, MFA expects to interact with a user to provide additional authentications. As a scripted automation, it does not have this ability. MFA is not a supported feature of this plugin.

It's always plausible that Microsoft has changed something in the authentications recently.

Give me a day to research and test our plugin in house to see if there is something that has changed in the process.

We released build 2.0.0.6

A small bug fix when excluding an agent fails to engage. We resolved a bug where when selecting to exclude an agent it would fail to be excluded.

The oneDrive script is very small and should not place any load on the agent. When script runs, it test to see if a user is logged in which is a Automate function and it does not reach out to agent for this test. So if user is not logged in then zero activity is sent to agent, including the is user ...

Andre, Lets confirm some data so we can determine what and if you have an issue. Surflog scans agents on the following schedules - (10, 13 16 22):15 hours. It tries 4 times a day to capture the last 24 hours of logs. Any overlap is filtered out so you get a continuous log feed from agent. If the age...

FROM: Andre D.

I have Surf Log installed and it's working, I am getting graphs and log entries in the main site page, however when I look for individual machine results both the graph and log pages are empty.

How do I resolve this?

I am by no means a BitLocker "expert" so do your own diligence. Our plugin does not determine what is and is a not valid request so if you try to push an Active Directory Account or Group key to an agent that is not on an Active Directory, we will happily pass the request, you will however...

No, it is part of the code of the plugin. Windows Defender is all internally automatic. It runs it's own AV and malware scans, it runs it's own def updates and so out of the box there is not much for the plugin to do via automation. The key points of the plugin is that you get detailed information o...