Support Forum

After installation, multiple computers just stopped reporting any new data. When I look at the script log, it says that it is executing correctly, but there is no new data in the SurfLog Plugin. I have closed and opened Labtech multiple times. I tried disabling SurfLog for the client and re-enabling it. None of this seemed to fix the problem. At this point, almost all of the agents have stopped getting any new data. Any ideas?

We need to determine what the issue is by monitoring the script and command tabs of the computers. Can you post here the results of the scans for a system so we can see what it not liking.