Windows 10 Upgrade tab not showing all machines
Posted: Wed Nov 17, 2021 7:21 pm
Hi there
We've only recently started using PR but have had it installed for around a week so hopefully it has had time to do its scans to populate the various views. We only have it attached to our own machines in Automate at the moment. We have 41 workstations in our company/location but only 31 are appearing in the Win10 tab (they are all Win10).
I can't spot any obvious difference between the ones that are appearing and the ones that aren't, I have some machines that are identical hardware and Win10 version but some appear and some don't. Weirdly I have some appearing in the list that don't appear anywhere else in the PR tabs (they are machines that shouldn't be on the system so I'd like to exclude them but I don't appear to have any way of doing that as the "Exclude Computer from Patch Remedy" doesn't appear on the right-click menu for the Win10 Upgrade tab).
Can you let me know please what causes machines to appear on that tab and how I can troubleshoot the ones that haven't? We are a hosted server with CW if that makes any difference.
Thanks
Ollie
We've only recently started using PR but have had it installed for around a week so hopefully it has had time to do its scans to populate the various views. We only have it attached to our own machines in Automate at the moment. We have 41 workstations in our company/location but only 31 are appearing in the Win10 tab (they are all Win10).
I can't spot any obvious difference between the ones that are appearing and the ones that aren't, I have some machines that are identical hardware and Win10 version but some appear and some don't. Weirdly I have some appearing in the list that don't appear anywhere else in the PR tabs (they are machines that shouldn't be on the system so I'd like to exclude them but I don't appear to have any way of doing that as the "Exclude Computer from Patch Remedy" doesn't appear on the right-click menu for the Win10 Upgrade tab).
Can you let me know please what causes machines to appear on that tab and how I can troubleshoot the ones that haven't? We are a hosted server with CW if that makes any difference.
Thanks
Ollie