Support Forum

When packaging up and application and adding it to our repository, there is the option to approve the new package "As Admin". Where are those Admin credentials being defined or pulled from? If I enable "As Admin" the installations fail with error "Failed to Login as User".

I believe it is set here at the location level which account to use but the account is set in the passwords tab at the main client console or location consoles

If you run normal (not as admin) the software will install with what ever service account the agent runs as. This is typically [SYSTEM] which should have enough privilege to execute most application installers. The As admin was meant for those MSPs who set more strict permissions where agent service could not install apps. This would allow the agent to pull the correct permissions before installing app.

In most cases this is not needed.

Thank you for the clarity.