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Analyzer Only Mode
Posted: Fri Feb 12, 2021 12:21 am
by schester
We recently upgraded our CCleaner for Automate plugin to version 1.0.5.5
After the upgrade our license valid date was showing "Expired"
Now it is showing "Analyzer Only Mode"
- CCleaner.PNG (9.3 KiB) Viewed 5250 times
Any ideas on what is causing this and how to fix it?
Re: Analyzer Only Mode
Posted: Tue Feb 16, 2021 1:41 pm
by Cubert
Did you upgrade from version 4?
Version 4 is current and the same as version 5 except that version 5 has a new license checker that only sees MSPs who purchased licenses via the new marketplace. If you have a direct reoccurring payment through CW sales then you need to stay on version 4.
IF you purchased via new marketplace then CW support is your first call. They will get with us if a license issue they can not resolve shows up.
Both 4 and 5 have the same analyze only modes.
Re: Analyzer Only Mode
Posted: Tue Feb 16, 2021 5:23 pm
by schester
Yes, we did upgrade from version 4.
Rolled back to version 4 and looks like the licensing is working correctly.
Thanks
Re: Analyzer Only Mode
Posted: Wed Feb 17, 2021 2:49 pm
by Cubert
Yeap V4 and V5 are the same so your not losing any new features or anything like that.
Just a different licensing service to go with Automates self service market place.