Missing Mailboxes on the Azure Tab
Posted: Wed Jul 08, 2020 8:39 pm
Hello,
We are using office365 for labtech plugin for two tenants currently. The first tenant was configured by adding the tenant admin credential and domain. Then the scanner computer is selected -> deploy MSOL Modules -> Verify MSOL Modules -> Set As Scanner -> Client Scan
The first tenant did have mailboxes show in the mailbox section of the Azure Tab. I was able to test resetting a password and confirm that it worked. Then after a week I go to check again and the mailboxes are gone. There is information within the groups and exchange tabs, just not the Azure tab where the mailboxes are stored
Meanwhile, the second tenant that was added does have mailboxes listed on the Azure tab. I can reset reset a password on a test mailbox. I have not configured a third tenant at this time
Any idea on what went wrong with the original tenant or how I can get the mailboxes back? I will enable debug and paste the contents below. I receive this message when I have only Azure AD selected and run a client scan
Starting data collection from Office365
Checking MSOnline Modules are in the 64bit PoSh folder
18 - 1.0.9031.1
Validating script folder is available
Test for MSOLUSERS functions on probe
Found current MSOLUSERS
Executing MSOL User Scans on [2] Clients
Processing [original tenant name] -> Client Failed Update
18 - bad data or errors returned - Processing -File '-Office365Username' failed because the file does not have a '.ps1' extension. Specify a valid Windows PowerShell script file name, and then try again.
Processing [second tenant name] -> Client Failed Update
18 - bad data or errors returned - Processing -File '-Office365Username' failed because the file does not have a '.ps1' extension. Specify a valid Windows PowerShell script file name, and then try again.
We are using office365 for labtech plugin for two tenants currently. The first tenant was configured by adding the tenant admin credential and domain. Then the scanner computer is selected -> deploy MSOL Modules -> Verify MSOL Modules -> Set As Scanner -> Client Scan
The first tenant did have mailboxes show in the mailbox section of the Azure Tab. I was able to test resetting a password and confirm that it worked. Then after a week I go to check again and the mailboxes are gone. There is information within the groups and exchange tabs, just not the Azure tab where the mailboxes are stored
Meanwhile, the second tenant that was added does have mailboxes listed on the Azure tab. I can reset reset a password on a test mailbox. I have not configured a third tenant at this time
Any idea on what went wrong with the original tenant or how I can get the mailboxes back? I will enable debug and paste the contents below. I receive this message when I have only Azure AD selected and run a client scan
Starting data collection from Office365
Checking MSOnline Modules are in the 64bit PoSh folder
18 - 1.0.9031.1
Validating script folder is available
Test for MSOLUSERS functions on probe
Found current MSOLUSERS
Executing MSOL User Scans on [2] Clients
Processing [original tenant name] -> Client Failed Update
18 - bad data or errors returned - Processing -File '-Office365Username' failed because the file does not have a '.ps1' extension. Specify a valid Windows PowerShell script file name, and then try again.
Processing [second tenant name] -> Client Failed Update
18 - bad data or errors returned - Processing -File '-Office365Username' failed because the file does not have a '.ps1' extension. Specify a valid Windows PowerShell script file name, and then try again.