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Visited From Column

Forum to support the operation and usage of SurfLog plugin for LabTech
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DomoB90
Posts: 15
Joined: Mon Sep 09, 2019 8:19 pm

Visited From Column

Post by DomoB90 » Fri Sep 13, 2019 7:50 pm

Hi again,

I promise this is the last question. What is the "Visited From" column? It's not populating in my view and I don't see it populated in the Surf Log tutorial video or explained in the documentation.

Thanks for the help!

Best,
Dominick

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Cubert
Posts: 1350
Joined: Tue Dec 29, 2015 7:57 pm
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Re: Visited From Column

Post by Cubert » Mon Sep 16, 2019 1:00 pm

The following Web browsers are supported:

Internet Explorer (Version 4.00 and greater)
Mozilla Firefox (Version 3.00 and greater)
Microsoft Edge
Google Chrome
Safari
Opera (Version 15 or later, which is based on Chrome Web browser)


Known Limitations and Problems

Visit Count' on Internet Explorer Web browser: The 'Visit Count' column is taken "as is" from the history file of Internet Explorer. Unfortunately, Internet Explorer tend to extremely bloat the 'Visit Count' number, which means that you cannot assume that the 'Visit Count' number represents the actual number of times that the user visited the specified Web site. This remark is only relevant for Internet Explorer. Other Web browsers count the number of visits properly, as far as I know.

Some browsers may give up Visited from information. If they do we capture it here.

DomoB90
Posts: 15
Joined: Mon Sep 09, 2019 8:19 pm

Re: Visited From Column

Post by DomoB90 » Mon Sep 16, 2019 1:37 pm

So "Visited From" would be like if someone clicked a link on a page? I'm just wondering because I have a few days of data from several clients now and the "Visited From" column isn't populated in any of them.

Best,
Dominick

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Cubert
Posts: 1350
Joined: Tue Dec 29, 2015 7:57 pm
Contact:

Re: Visited From Column

Post by Cubert » Mon Sep 16, 2019 1:59 pm

browser may not report that data. It may only be Opra or Firefox that reports that.. but column will exist for all browsers.

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