We have a customer with a brand new HP Proliant host that turned up a power supply failure alert. After checking out the server ourselves, physically verifying the power supply is connected and indicator lights are green and uploading System Health logs to HP, they can find nothing wrong with the server. Insight Diagnostics are green across the board. Yet we cannot get the Health Monitor to acknowledge the server is operating normally. (See attached pics)
Not sure how to get this cleared up.
Cannot Clear False Alert
Re: Cannot Clear False Alert
Open SQL and execute
Change ProbeID to the agentID of the agent thats monitoring the ESX and the IP or hostname of the ESX host.
This will remove all records from the CIM database.
Next is the main status
This will show all agents and hosts and last statuses.
You not getting an update here means that something is a miss. I bet your failing to probe. Can you mouse over the red triangle and see what text pops up.. Post that here.
Code: Select all
DELETE FROM plugin_p4l_vmware_healthmon_cimdata WHERE ProbeID = '2' and ESXHost = '192.168.0.10'
This will remove all records from the CIM database.
Next is the main status
Code: Select all
SELECT * FROM plugin_p4l_vmware_healthmon_hosts;
You not getting an update here means that something is a miss. I bet your failing to probe. Can you mouse over the red triangle and see what text pops up.. Post that here.