Support Forum

The POSH errors are the 3 commands run to restart the service,


#1 LTService stop
#2 LTSVC.exe killtask
#3 LTService Start

All 3 failed which means another issue is a foot.

So What I have done is updated the error output for this window to

#1 include the task its doing in log, add the command being run in POSH to the error window.


You can copy and paste the command in to POSH and execute to see why its failing and the return received.


You also mentioned that the URL was malformed? Can you elaborate on that and how you " fixed it"?

url has a / at the end, removed that and it seems to have fixed the issues. Also on the domain for origin. found that sub dowmains are not supported.

what is the newest version of this plugin.

Build 1.0.16

https://delivery.shopifyapps.com/-/7ad4 ... b574da3be0

Then how do I have what the zip file called was 1.0.17

Doh, Thanks for pointing that out. I still had the meta field set to 1.0.16. Would not effected your download email but did set the DL link you would see in account manage to wrong version.

https://delivery.shopifyapps.com/-/7144 ... bec3879f8d

Oh ok so I have the newest version

Can you elaborate on this? Just so I understand what happened here?

jtzabecki wrote: ↑Mon Apr 04, 2022 12:58 pm url has a / at the end, removed that and it seems to have fixed the issues. Also on the domain for origin. found that sub dowmains are not supported.

url it was pulling for control from automate was https://myhostedomain/ So when it went to try and run the screen connect it could not because it was putting the logic as https://myhostedomain/:portnumber. By removing the / on the domain for my control in the automate integration it now shows it as https://myhostedomain:portnumber when it connects. Which makes it work.

can you post a screen shot on where you changed that value? I want to make sure we can covey that info to others whom may have a similar setup.