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Automate Tickets

Get help for CCleaner LabTech plugin
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netservicesgroup
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Joined: Mon Nov 12, 2018 4:59 pm

Automate Tickets

Post by netservicesgroup » Wed Nov 21, 2018 3:48 pm

Does the plugin create a ticket in Automate that I can attach to a client? And if so, how?

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Cubert
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Re: Automate Tickets

Post by Cubert » Wed Nov 21, 2018 7:08 pm

Yes it will, Just turn it on.
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netservicesgroup
Posts: 3
Joined: Mon Nov 12, 2018 4:59 pm

Re: Automate Tickets

Post by netservicesgroup » Thu Nov 22, 2018 4:19 pm

Is there a way to customize the ticket contents to include the details of a successful cleaning run?

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Cubert
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Re: Automate Tickets

Post by Cubert » Mon Nov 26, 2018 4:10 pm

Sure can,

Find the CCleaner Maintenance script in your scripts list. Inside the script you will find a "ticketing" area that you can modify so that tickets say whatever you like them to say.

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