Master switch doesn't stay "on" after exiting plugin

Support and question forum for Patch Remedy 4 WUA plugin for LabTech. This plugin was retired on 06/01/2022. All new Patch Remedy 5 is now the current plugin. This forum is for retaining the old posts for Patch Remedy 4.
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kenneth.knowles
Posts: 1
Joined: Mon Aug 15, 2016 8:03 pm
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Master switch doesn't stay "on" after exiting plugin

Post by kenneth.knowles »

When I switch Patch Remedy on, it doesn't stay on. If I exit the plugin and then reenter the plugin, the master switch (and all the switches) are off.

Am I doing something wrong, or is that the expected behavior?

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Cubert
Posts: 2704
Joined: Tue Dec 29, 2015 7:57 pm
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Re: Master switch doesn't stay "on" after exiting plugin

Post by Cubert »

The switches go off if license is invalid. So either the LT server name is not matching your license name or you server/LTconsole can not access www.plugins4labtech.com.

99% of the time it's a mis match LT server address. I sent you a email on this with a request for your server name. Shoot that over to me and I will get you fixed up.

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