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Still Supported

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revsmitty
Posts: 30
Joined: Sat Feb 13, 2016 1:50 am

Still Supported

Post by revsmitty » Wed Aug 10, 2016 6:00 pm

Is this supported for the latest 10.5 patch 5?

I tried installing this today and we are not seeing the extra tab.

-Thanks

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starbucksgold
Posts: 94
Joined: Tue Jan 05, 2016 7:53 pm

Re: Still Supported

Post by starbucksgold » Wed Aug 10, 2016 7:54 pm

revsmitty,

Mapped Drives is still supported in 10.5 through SP7. Please be sure to check that the Plugin is enabled in Plugin Manager and then Reload DBAgent Plugins, close CC, and re-open. This should get your issue resolved.

FYI - this is currently working on LT 11 SP2 as well.

Thanks.

Jeff (Starbucksgold)

revsmitty
Posts: 30
Joined: Sat Feb 13, 2016 1:50 am

Re: Still Supported

Post by revsmitty » Thu Aug 11, 2016 2:24 am

Followed these steps again and I still do not see the tab....

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starbucksgold
Posts: 94
Joined: Tue Jan 05, 2016 7:53 pm

Re: Still Supported

Post by starbucksgold » Thu Aug 11, 2016 3:47 pm

When you have a few minutes can we do a remote connection so I can assist?

You can ping me at 850-270-3205. Thanks.

Jeff

revsmitty
Posts: 30
Joined: Sat Feb 13, 2016 1:50 am

Re: Still Supported

Post by revsmitty » Fri Aug 12, 2016 11:47 am

Just saw this. Sent a PM.

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Cubert
Posts: 1348
Joined: Tue Dec 29, 2015 7:57 pm
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Re: Still Supported

Post by Cubert » Fri Aug 12, 2016 12:28 pm

Did you guys get this resolved?

Was it a block on the DLL file or something else?

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starbucksgold
Posts: 94
Joined: Tue Jan 05, 2016 7:53 pm

Re: Still Supported

Post by starbucksgold » Fri Aug 12, 2016 12:32 pm

Shannon,

We are going to try and do a remote session today. I'll let you know. Thanks.

Jeff

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Cubert
Posts: 1348
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Re: Still Supported

Post by Cubert » Fri Aug 12, 2016 12:48 pm

starbucksgold wrote:Shannon,

We are going to try and do a remote session today. I'll let you know. Thanks.

Jeff

Thanks Jeff! :ugeek:

jbeaver
Posts: 2
Joined: Fri Aug 19, 2016 1:18 pm

Re: Still Supported

Post by jbeaver » Mon Aug 22, 2016 11:48 am

I would also be interested in the solution for this. We are not seeing the mapped drives tab either.


Are you on LT11? if so try holding the Shift key while opening a computer console. this will open console in old view. Is Tab there?

jbeaver
Posts: 2
Joined: Fri Aug 19, 2016 1:18 pm

Re: Still Supported

Post by jbeaver » Wed Aug 24, 2016 1:11 pm

We are not on 11, we are still on 10.5 patch 7. And holding shift does nothing. Please contact me directly.

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