Reporting 100% Systems WUA UpToDate Not Accurate

Support and question forum for Patch Remedy 4 WUA plugin for LabTech. This plugin was retired on 06/01/2022. All new Patch Remedy 5 is now the current plugin. This forum is for retaining the old posts for Patch Remedy 4.
abeauchamp
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by abeauchamp »

I had a previous installed version.

I just did that I am going to wait for it to rebuild and then scan for the day. I will post an update tomorrow.

Thank you.

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Cubert
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by Cubert »

make sure to delete the script to..

SteveT
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by SteveT »

Cubert,

On the Hotfix Issues tab, how long after a system starts patching correctly is the Error list cleared? I really don't care if a system has had errors 2 months ago, but is now patching normally...

Steve.
Steve Teece
Wallis Computer Solutions
steve@wcswa.com.au

SteveT
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by SteveT »

Cubert,

Also just noticed systems that have the "Exclude MSP Contract" box checked are being scanned and reported as systems with patching errors. Once again, if a system is not under contract, I don't really need to be disturbed with a list of patching errors...
Steve Teece
Wallis Computer Solutions
steve@wcswa.com.au

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Cubert
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by Cubert »

We will have an update out shortly (next week or so) that will resolve several of these issues.

abeauchamp
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by abeauchamp »

I deleted the DB tables and also the scripts and I am still showing 100% uptodate.

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Cubert
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by Cubert »

abeauchamp wrote:I deleted the DB tables and also the scripts and I am still showing 100% uptodate.
This gauge may or may not work for you until the next release.


The query that drives this gauge has issues running for some people and we are rewriting it.

Code: Select all

Create Temporary Table TComp(SELECT * FROM plugin_sw_patch_remedy_wua Where WUAVersion Not IN (Select Distinct max(WUAVersion) FROM plugin_sw_patch_remedy_wua GROUP BY OS) And RemedyAttempts < 3);Select round(100 - ((Select count(ComputerID) from TComp WHERE ComputerID IN (Select ComputerID FROM computers WHERE LastContact > date_add(now(),interval -5 minute) and ClientID IN (Select ClientID FROM `plugin_sw_patch_remedy_config` Where MasterSwitch = 1)))/(Select count(computerID) from computers where OS like '%windows%' and ClientID IN (Select ClientID FROM `plugin_sw_patch_remedy_config` Where MasterSwitch = 1))* 100))as Percentage;drop table TComp
This query should produce a number between 0 and 100 as the percentage of less then MAX version for each OS.

We will have a new update out shortly to resolve this.

wdyoung
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by wdyoung »

That did the trick!!!

abeauchamp
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by abeauchamp »

Good afternoon,

I am still showing 100% up to date on my gauge even after updating to the latest version.
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UpToDate Error.png
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stu_u2k
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Re: Reporting 100% Systems WUA UpToDate Not Accurate

Post by stu_u2k »

I have installed this for the first time today as I l know I have at least one of out date WUA Agent, however the plugin seems to thing everything is up to date WUA wise, please see 6 JPEGs showing each tab's status...

Thanks

Stuart.
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3.jpg (226.46 KiB) Viewed 18739 times
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Last edited by stu_u2k on Wed Mar 09, 2016 6:47 pm, edited 1 time in total.

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