Plug-in Icon Won't Display

Support and question forum for Patch Remedy 4 WUA plugin for LabTech. This plugin was retired on 06/01/2022. All new Patch Remedy 5 is now the current plugin. This forum is for retaining the old posts for Patch Remedy 4.
JHasenauer
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Plug-in Icon Won't Display

Post by JHasenauer »

I am trying to demo the Patch Remedy plug-in. I got it installed correctly, restarted all DB Agent services as instructed. Closed and reopened the Control Center, but still no icon. I have green check boxes on the plug-in from within plug-in manager. I am still running LT 10.0 is that problem?

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Cubert
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Re: Plug-in Icon Won't Display

Post by Cubert »

Please take a screen shot of what you are seeing / not seeing

Not sure I follow you on the ICON thing?

JHasenauer
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Re: Plug-in Icon Won't Display

Post by JHasenauer »

I assume since this is a plug-in that I'll have something to click on at the top of the Control Center screen, like the others. I do not see anything to launch Patch Remedy.
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Cubert
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Re: Plug-in Icon Won't Display

Post by Cubert »

Gotcha, sorry was a bit slow there. The launcher is a menu item under the [View] menu
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JHasenauer
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Re: Plug-in Icon Won't Display

Post by JHasenauer »

Ooops, sorry. Not used to looking there very often. PEBCAK!

Thanks for the quick response.

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Cubert
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Re: Plug-in Icon Won't Display

Post by Cubert »

as you can see by my menu list, I place most of my "global" plugins there. So if you ever try any of the other plugins that's where they will be.

JHasenauer
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Re: Plug-in Icon Won't Display

Post by JHasenauer »

How much is Patch Remedy? I can't seem to find the cost anywhere on the website.

thanks.

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Cubert
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Re: Plug-in Icon Won't Display

Post by Cubert »

http://patchremedy.squidworks.net/signup.php

the cost is $35.00 per month with a 1 year term. Makes the cost $420 for the year.

JHasenauer
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Re: Plug-in Icon Won't Display

Post by JHasenauer »

any discount if we pay for a full year up front vs. monthly?

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Cubert
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Re: Plug-in Icon Won't Display

Post by Cubert »

:D yea, about that.. there is no monthly currently on any of our plugins. We do not have the resources to house credit card # safely at the moment and so until we are able to get a more accountable payment system in place we only offer Payments via PayPal or send us a check in the mail.

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