Hi
I've just noticed that our App Genie is showing as expired
but we are paying our monthly fee
Can this be resolved ASAP please?
Thanks
App Genie showing as Expired
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- Posts: 11
- Joined: Tue Jul 09, 2019 11:23 am
- 4
App Genie showing as Expired
Last edited by connectsys on Tue Sep 17, 2019 2:54 pm, edited 2 times in total.
Re: App Genie showing as Expired
What is the LTHost name or email on the account?
Re: App Genie showing as Expired
I think we found you. Looks like you may have had a email change resently to account that caused a blank LTHost name for your account. We found your hostname and updated account and updated license.
Should be good to go.
Should be good to go.
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- Posts: 11
- Joined: Tue Jul 09, 2019 11:23 am
- 4
Re: App Genie showing as Expired
Thanks a lot for the quick response, I've checked the product and it is showing as valid again.
Thanks again
Ollie
PS I'm going to remove the screenshot of our invoice in the first post.
Thanks again
Ollie
PS I'm going to remove the screenshot of our invoice in the first post.