My build is currently showing 81 but I could have sworn it was running 82 a week or two ago.
Did something change or do I need to manually update? Thanks!
Version
Re: Version
That's odd... typically upgrades go the other way... here is the current download for PR https://delivery.shopifyapps.com/-/e85c ... 8d882e7f4e
Update the plugin and let us know if it downgrades at any point.
Update the plugin and let us know if it downgrades at any point.
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- Posts: 18
- Joined: Wed Aug 24, 2016 12:39 am
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Re: Version
Thanks Cubert,
I upgraded manually using the above link and restarted appropriate services and the control center but it's still 81. Any other things I can try? Thanks!
I upgraded manually using the above link and restarted appropriate services and the control center but it's still 81. Any other things I can try? Thanks!
Re: Version
Ah yes,
Close and reopen the LT console as "run as admin" This will allow the console to write to c:\programdata\labtechplugins and replace the old dll with new one from server.
If this fails the delete all sub folders in c:\programdata\labtechplugins and restart the LT console again. This will fix you right up.
Close and reopen the LT console as "run as admin" This will allow the console to write to c:\programdata\labtechplugins and replace the old dll with new one from server.
If this fails the delete all sub folders in c:\programdata\labtechplugins and restart the LT console again. This will fix you right up.
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- Posts: 18
- Joined: Wed Aug 24, 2016 12:39 am
- 7
Re: Version
Hi Cubert,
Have just come back to this!
I've followed your suggestions and still have the .81 version installed. I also completely removed and reinstalled PR from the plugin manager but no difference.
Not sure if this is related, but we also get two Patch Remedy items under the View Menu in labtech. Appreciate any help you could provide. Thanks!
Have just come back to this!
I've followed your suggestions and still have the .81 version installed. I also completely removed and reinstalled PR from the plugin manager but no difference.
Not sure if this is related, but we also get two Patch Remedy items under the View Menu in labtech. Appreciate any help you could provide. Thanks!
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- Posts: 18
- Joined: Wed Aug 24, 2016 12:39 am
- 7
Re: Version
Any update? is there something I can run to completely remove the software that I may not have done before? Thanks
Re: Version
I can have a peek at your setup, somewhere you have a old or copied DLL in the system that is not updating correctly. We need to find this and remove it manually.
I will be glad to assist, send a email to helpdesk@ to open up a private ticket with us and I will setup a session for us to have a look.
I will be glad to assist, send a email to helpdesk@ to open up a private ticket with us and I will setup a session for us to have a look.