Is this normal?

Support and question forum for Patch Remedy 4 WUA plugin for LabTech. This plugin was retired on 06/01/2022. All new Patch Remedy 5 is now the current plugin. This forum is for retaining the old posts for Patch Remedy 4.
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BlairMunro
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Is this normal?

Post by BlairMunro »

This page seems off to me, is this normal? We are reporting 96% patch compliance using Labtech's new patch manager.

http://imgur.com/a/w8RK1

Thanks!
Last edited by BlairMunro on Wed Dec 14, 2016 9:42 pm, edited 1 time in total.

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Cubert
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Re: Is this normal?

Post by Cubert »

What version of Labtech are you using? If on LT11 are you on LT11 patching? if not did you check the box for pre LT11 patching on the config tab of Patch Remedy?

BlairMunro
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Joined: Wed Aug 24, 2016 12:39 am
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Re: Is this normal?

Post by BlairMunro »

Yes, that is unticked.

We are using LT11 and I'm pretty sure we are using the LT11 patching - the patch manager window is the new style. Is there another way to tell?

http://imgur.com/a/le7kp

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Cubert
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Re: Is this normal?

Post by Cubert »

Sure just turn on the check box and close and reload Patch Remedy to see if the numbers change...

BlairMunro
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Joined: Wed Aug 24, 2016 12:39 am
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Re: Is this normal?

Post by BlairMunro »

Yes, all was fixed by enabling the "Use Pre LT11 Patching", waiting a day and then disabling it again. After a few days the patch percentages all updated. Thanks!

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