All of the Sudden Expired?

Support and question forum for Patch Remedy 4 WUA plugin for LabTech. This plugin was retired on 06/01/2022. All new Patch Remedy 5 is now the current plugin. This forum is for retaining the old posts for Patch Remedy 4.
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dpltadmin
Posts: 9
Joined: Fri Jun 09, 2017 12:07 am
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All of the Sudden Expired?

Post by dpltadmin »

I was using PR just fine yesterday.

Today all of the sudden everything is turned off, version 1.0.0.1 (was 1.0.4.41) and says the License is Expired. Order shows fulfilled and should be active.

I've verified the plugin (v1.0.4.41) is DB Loaded and IIS Loaded

I've tried Reload DB Agent Plugins

Restarted DBAgent and Control Center. Still coming up the same

Automate v2019.2

Please Advise

Thank you

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Cubert
Posts: 2430
Joined: Tue Dec 29, 2015 7:57 pm
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Re: All of the Sudden Expired?

Post by Cubert »

Did you guys update your LTHost name?

Send me a private email at support@plugins4automate.com with your host name as you have it in the dashboard of server and the email address of the account used on our site and we will fix it

sindri
Posts: 1
Joined: Fri Jan 04, 2019 3:32 pm
5

Re: All of the Sudden Expired?

Post by sindri »

Same here, It says expired but I have a receipt of renewal.
Tried reloading the plugin, disable and enable again, reloading DBA, uninstalled and installed it again. But no luck...

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Cubert
Posts: 2430
Joined: Tue Dec 29, 2015 7:57 pm
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Contact:

Re: All of the Sudden Expired?

Post by Cubert »

Ok send me a private email at support@plugins4automate.com with your account name and I will get you fixed up..

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