Habitat Control Center blank

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cchamberlin
Posts: 3
Joined: Tue Jan 28, 2020 2:49 pm
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Habitat Control Center blank

Post by cchamberlin »

Greetings all,

First time here in the forum. I just got the sign off from my boss to install Habitat for a test month. However, after installing the control center is blank and the dashboard has little information. Did I miss a configuration step? I have attached screen shots. Please help.

Thanks,
Colin
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Cubert
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Joined: Tue Dec 29, 2015 7:57 pm
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Re: Habitat Control Center blank

Post by Cubert »

This is unlicensed so you are not getting plugin to fully load.

If you have purchased the plugin recently then send us over your Automate host name so we can verify the license and see if it has some issue with it. Otherwise your in beta mode which has ended as of 3/1/2020.

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Cubert
Posts: 2430
Joined: Tue Dec 29, 2015 7:57 pm
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Re: Habitat Control Center blank

Post by Cubert »

Actually I found you and see what the issue was. Looks like it set the license under your IP address for the host first. Did you happen to order the subscription first with IP as host name and then go back and changed it ? If so this will help me track down how this went from one to another and didn't get updated by hostname change triggers.

I fixed the license so you should be good to go.

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