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Unable to Connect To Plugin

The AcceloSync plugin for LabTech allows the synchronisation of LabTech tickets with the Accelo CRM platform, mapping users and clients in LabTech to staff and customers in Accelo.
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grapefruit
Posts: 5
Joined: Wed May 15, 2019 10:24 am

Unable to Connect To Plugin

Post by grapefruit » Fri Jul 05, 2019 12:38 pm

Following issues with trying to resolve the two way sync we have reset our key and replaced the key in the configuration - now we just receive an error saying an error has ocurred?

So we have managed to progress from not having a two way sync to no sync at all....

grapefruit
Posts: 5
Joined: Wed May 15, 2019 10:24 am

Re: Unable to Connect To Plugin

Post by grapefruit » Tue Jul 09, 2019 10:04 am

Starting to get severley disappointed with what potentially could be a great product, but continous errors with connection and being unable to connect....

And support responses, well are not timely...

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