Changing the run times?

This forum is for Office365 for LabTech (Ver 2) support. When posting remember to include screenshots of any relevant information.
Post Reply
reaves
Posts: 6
Joined: Thu Jun 29, 2017 5:02 pm
6

Changing the run times?

Post by reaves »

Is there any way to change the automatic run times of the plugin? We've encountered an issue where, for the past three days since installing and configuring it, our LabTech Database Agent has failed during the nightly maintenance, as that runs concurrent to the plugin's scanning.

I've reviewed all of our error logs and what stands out is that the DBAgent fails to restart AFTER the plugin kicks off it's update to the first client.

User avatar
Cubert
Posts: 2430
Joined: Tue Dec 29, 2015 7:57 pm
8
Contact:

Re: Changing the run times?

Post by Cubert »

Oh,

Not currently. We fire off at 12 am as part of the normal ISync services launched by LabTech. Are you actually scripting a DBagent restart as we are unaware of a standard restart process running at that time.

We can look into adding in a scan time adjustment function so you can set scan times but its not an available option currently.


Shannon

Post Reply

Return to “Office365 for LabTech”