Page 1 of 1

Licenses not updating

Posted: Wed Jun 24, 2020 8:52 am
by robbie
Hi,

We increased the amount of licenses we have for chocolatey but they do not automatically pull through to the program.

Do we need to re install the app again?

Thanks
Robbie

Re: Licenses not updating

Posted: Wed Jun 24, 2020 12:12 pm
by Cubert
No, the increase is set for your next billing cycle. If you need the increase now just send us (support@) a email with your account email used on our site and the hostname of LT server and we will increase the licenses for you manually for the rest of the current cycle. There is no charges for current billing cycle applied.