Support Forum

Hi there,

For some reason for one of my clients I can't save the ESX host. I click Save ESX Host but it will not appear in the bottom dialog for some reason like it does for everyone else. Since it's not there I can't scan it's CIM data. Is there a reason why it wouldn't add?

Best,
Dominick

Make sure probe is online and then send us a screenshot of the setup so we can see what your seeing.

It's online. This is all I see. I enter the IP address, username, password, and click Save ESX Host. It pops up saying it's gonna scan but then nothing is added down below and the Host Name, Username, and Password blank out.

Did you restart the DBagent on LTHost after install? If not the DB tables are not present yet so any additions fail until the table exisits in SQL.

Look for this table plugin_p4l_vmware_healthmon_hosts

Does it exist?