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Getting 2 results for 1 CIM field, leading to false alarm

Posted: Thu Jan 10, 2019 3:43 pm
by monitordude
Every time the ESX maintenance script runs, I get two rows in the database for 1 CIM field. When checking the host via vsphere and idrac, there is no error present for CMOS battery low. Also, why am I getting 2 values? Managing these false positives is beginning to be quite a pain. If I set to ignore this, what happens when it actually becomes an issue? Won't I miss the alarm? (I am on the latest version of the plugin).

'25', '26', '3328', 'IP_ADDRESS', ' System Board 1 CMOS Battery 0: Failed', '2'
'25', '26', '3328', 'IP_ADDRESS', ' System Board 1 CMOS Battery 0: Low', '5'

Re: Getting 2 results for 1 CIM field, leading to false alarm

Posted: Thu Jan 10, 2019 5:18 pm
by Cubert
Ok not sure about the 2 values at once but that might be a parsing issue.

What we need to do is run a few commands directly on the probe agent to talk to host.
See http://support.plugins4labtech.com/vie ... =31&t=5532 on how to test probe.

It will produce a large output that we need to capture to see if the error is reported there.

Next we need to run scan on probe from plugin (manually). Capture the responses shown in the scripts logs on the agent console to see what the final returns were.

They will look like SQL queries in the script logs. Post that data here so we can see what is being sent to database.