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Still Supported

Posted: Wed Aug 10, 2016 6:00 pm
by revsmitty
Is this supported for the latest 10.5 patch 5?

I tried installing this today and we are not seeing the extra tab.

-Thanks

Re: Still Supported

Posted: Wed Aug 10, 2016 7:54 pm
by starbucksgold
revsmitty,

Mapped Drives is still supported in 10.5 through SP7. Please be sure to check that the Plugin is enabled in Plugin Manager and then Reload DBAgent Plugins, close CC, and re-open. This should get your issue resolved.

FYI - this is currently working on LT 11 SP2 as well.

Thanks.

Jeff (Starbucksgold)

Re: Still Supported

Posted: Thu Aug 11, 2016 2:24 am
by revsmitty
Followed these steps again and I still do not see the tab....

Re: Still Supported

Posted: Thu Aug 11, 2016 3:47 pm
by starbucksgold
When you have a few minutes can we do a remote connection so I can assist?

You can ping me at 850-270-3205. Thanks.

Jeff

Re: Still Supported

Posted: Fri Aug 12, 2016 11:47 am
by revsmitty
Just saw this. Sent a PM.

Re: Still Supported

Posted: Fri Aug 12, 2016 12:28 pm
by Cubert
Did you guys get this resolved?

Was it a block on the DLL file or something else?

Re: Still Supported

Posted: Fri Aug 12, 2016 12:32 pm
by starbucksgold
Shannon,

We are going to try and do a remote session today. I'll let you know. Thanks.

Jeff

Re: Still Supported

Posted: Fri Aug 12, 2016 12:48 pm
by Cubert
starbucksgold wrote:Shannon,

We are going to try and do a remote session today. I'll let you know. Thanks.

Jeff

Thanks Jeff! :ugeek:

Re: Still Supported

Posted: Mon Aug 22, 2016 11:48 am
by jbeaver
I would also be interested in the solution for this. We are not seeing the mapped drives tab either.


Are you on LT11? if so try holding the Shift key while opening a computer console. this will open console in old view. Is Tab there?

Re: Still Supported

Posted: Wed Aug 24, 2016 1:11 pm
by jbeaver
We are not on 11, we are still on 10.5 patch 7. And holding shift does nothing. Please contact me directly.