Search found 16 matches

by RSCS
Thu Jan 10, 2019 2:42 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Only 1 client selected in Configuration but Missing Patch Windows lists all systems for all clients.
Replies: 1
Views: 4447

Only 1 client selected in Configuration but Missing Patch Windows lists all systems for all clients.

Since we have just installed PR, we decided to only enable it for a single client in the configuration but all systems are showing on the "Missed Patch Windows" tab. ??
Bug?
by RSCS
Thu Jan 10, 2019 2:30 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Failed updates reported on systems that don't have failures
Replies: 1
Views: 4153

Failed updates reported on systems that don't have failures

We have just started using PR and enabled it on a single client but at first glance, it appears to be misleading. On the Critical Patch Issues tab in the "Systems reporting patching failures", there are systems listed that I can find no error on. I look in Automate's Patching area and see ...
by RSCS
Wed Jan 09, 2019 2:21 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Fail to Lauch Tool
Replies: 6
Views: 8301

Re: Fail to Lauch Tool

@kfear: I don't see any errors in Event Viewer. This morning, I was able to launch it on my main computer (I had already used another tool) and it opened for one of my colleagues (who has not used another tool before trying) but it refused to launch on the Automate server as well as on 2 other tech ...
by RSCS
Tue Jan 08, 2019 8:51 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Fail to Lauch Tool
Replies: 6
Views: 8301

Re: Fail to Lauch Tool

Hey Cubert, Thanks for the response. I'd say that it isn't missing files because it works when it wants to. My colleague closed it and then was unable to launch it again. I tried and it launched. Minutes later, he tried and it launched for him too. I'm really not sure what to think now. Let me know ...
by RSCS
Tue Jan 08, 2019 7:51 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Fail to Lauch Tool
Replies: 6
Views: 8301

Re: Fail to Lauch Tool

Oh, this just gets more fun. Today, one of my colleagues was the first to try it and it worked and has continued to work all day...for him. The odd thing is that now I can't get it to open. I've closed Automate and re-opened it and tried it on another machine with the same result. Is this normal? Is...
by RSCS
Mon Jan 07, 2019 7:20 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Fail to Lauch Tool
Replies: 6
Views: 8301

Fail to Lauch Tool

Good morning, We just installed the plugin this morning and while one user, can launch the tool, no one else can. What's the difference? The one use only Super Admin Access; nothing else is selected on the Core or Plugin tabs. The rest of the users have several Roles with a variety of permissions bu...

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