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by Cubert
Tue Jun 11, 2019 1:06 pm
Forum: SurfLog Browsing Metrics for Labtech
Topic: Empty CSV file is created
Replies: 16
Views: 27589

Re: Empty CSV file is created

Known Limitations and Problems 'Visit Count' on Internet Explorer Web browser: The 'Visit Count' column is taken "as is" from the history file of Internet Explorer. Unfortunately, Internet Explorer tend to extremely bloat the 'Visit Count' number, which means that you cannot assume that t...
by Cubert
Tue Jun 11, 2019 1:06 pm
Forum: SurfLog Browsing Metrics for Labtech
Topic: Empty CSV file is created
Replies: 16
Views: 27589

Re: Empty CSV file is created

Actually we look to be using "1" already in our command. Try the following Specifies the type of history data source: 1 - Load history from the current running system (All users). 2 - Load history from the current running system (Only current user). 3 - Load history from the specified prof...
by Cubert
Tue Jun 11, 2019 12:54 pm
Forum: SurfLog Browsing Metrics for Labtech
Topic: Empty CSV file is created
Replies: 16
Views: 27589

Re: Empty CSV file is created

Ok I need you to run a second manual test for us. On this terminal server using an Administrative shell window run the command again. This time add the following switch to the end of the line. /HistorySource 1 See if that produces the file with content in it. If not move the switch to the first item...
by Cubert
Mon Jun 10, 2019 2:22 pm
Forum: SurfLog Browsing Metrics for Labtech
Topic: Empty CSV file is created
Replies: 16
Views: 27589

Re: Empty CSV file is created

If no errors do you now have a surflog.csv file? Try running shell as administrator to see if output changes.

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by Cubert
Mon Jun 10, 2019 2:20 pm
Forum: SurfLog Browsing Metrics for Labtech
Topic: Empty CSV file is created
Replies: 16
Views: 27589

Re: Empty CSV file is created

David,

If you copy that entire line... and run it in a command shell

Code: Select all

c:\windows\ltsvc\SurfLog\BHV.exe /HistorySource 1 /LoadIE 1 /LoadFirefox 1 /LoadChrome 1 /LoadSafari 1 /scomma c:\windows\ltsvc\SurfLog\surflog.csv /VisitTimeFilterType 2 /VisitTimeFilterValue 24
Do you get this?
Capture.PNG
Capture.PNG (31.46 KiB) Viewed 14059 times
by Cubert
Mon Jun 10, 2019 2:15 pm
Forum: App Genie
Topic: App Genie 1.0.0 Overview
Replies: 40
Views: 76244

Re: App Genie 1.0.0 Overview

Just upgraded to 1.0.16 from 1.0.2 and all of the existing Apps that were listed have disappeared. Should this auto populate again or is something screwy going on. ;) Thank you! Edit: Looking into the post notes, I see that maybe I should have ran "DROP TABLE plugin_p4a_app_genie_agent_apps;&q...
by Cubert
Fri Jun 07, 2019 12:49 pm
Forum: App Genie
Topic: App Genie 1.0.0 Overview
Replies: 40
Views: 76244

Re: App Genie 1.0.0 Overview

We just released build 1.0.17.0 fixing the data insert issue above. You should re drop table again and then restart the dbagent for table and data to be recreated correctly. DROP TABLE plugin_p4a_app_genie_assoc; Link to 1.0.17.0 http://support.plugins4automate.com/download/file.php?id=687&sid=f...
by Cubert
Fri Jun 07, 2019 12:44 pm
Forum: App Genie
Topic: App Genie 1.0.0 Overview
Replies: 40
Views: 76244

Re: App Genie 1.0.0 Overview

Ah looks like we forgot to update the data insert after modifying the table. So now new table is created but data fails insert.

See now we have a 1.0.17.0 !
by Cubert
Fri Jun 07, 2019 12:38 pm
Forum: App Genie
Topic: App Genie 1.0.0 Overview
Replies: 40
Views: 76244

Re: App Genie 1.0.0 Overview

Did you do a Drop table before update? DROP TABLE plugin_p4a_app_genie_assoc; If not redo this step and then restart the dbagent. If apps do not show up let us know Just upgraded to 1.0.16 from 1.0.2 and all of the existing Apps that were listed have disappeared. Should this auto populate again or i...
by Cubert
Thu Jun 06, 2019 4:17 pm
Forum: App Genie
Topic: App Genie 1.0.0 Overview
Replies: 40
Views: 76244

Re: App Genie 1.0.0 Overview

Just released 1.0.16.0 out for Beta http://support.plugins4automate.com/viewtopic.php?f=61&t=5578&p=7189&sid=a00f6784f0d7ae86e574e1deec89f857#p7189 This is starting to square up nicely. We added several new features including a new Client console menu to have manual control over several ...

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