Search found 8 matches
- Mon Jun 24, 2019 3:46 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
Any update on this please?
- Wed Jun 19, 2019 2:44 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
- Tue Jun 18, 2019 2:57 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
It appears that I can only retrieve data for the current user, using the settings below, not for all users
- Wed Jun 12, 2019 4:48 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
Hi, I have updated the plugin as advised, results are still the same empty csv is created and script fails at the same point
I did delete all the files in the Surflog folder and for what it's worth the newly downloaded BHV executable is timestamped July 2018.
I did delete all the files in the Surflog folder and for what it's worth the newly downloaded BHV executable is timestamped July 2018.
- Wed Jun 12, 2019 1:41 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
OK just updated the plugin and the script does not appear to have been updated?
Oh Ok belay that, it just seems to have taken a while for the script to update.
Oh Ok belay that, it just seems to have taken a while for the script to update.
- Mon Jun 10, 2019 10:10 pm
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
Running from command shell I get the Access is Denied error you indicate in your screenshot and no surflog.csv file is created. Running from command shell as Administrator I get no error and the surflog.csv file is created but is 1KB and contains no data. Running the script, I get the surflog.csv fi...
- Mon Jun 10, 2019 11:25 am
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Re: Empty CSV file is created
Hi, Thanks, The server has plenty of browse activity going on each day, I've run the command below directly on the server and it produces the csv file with no data. The command runs with no errors, just returns almost straight away to the command prompt c:\windows\ltsvc\SurfLog\BHV.exe /HistorySourc...
- Wed Jun 05, 2019 11:00 pm
- Forum: SurfLog Browsing Metrics for Labtech
- Topic: Empty CSV file is created
- Replies: 16
- Views: 27734
Empty CSV file is created
I am seeing no data returned on a Terminal Server. I have run the command manually on the server, and the csv file is created but is only 1 KB and contains no data except for the column headers. Examining the commands tab reveals this error at the "Read Text File" command ERR an error occu...