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Sorry for this stupid question but I seem to be having a mind block on this one. I installed the IP Block Plugin but I can't seem to find where to configure it. I have seem the screen shot of the config tab but I can't seem to find that particular menu. Can anyone provide assistance. Thanks

Thanks for you help but I have decided to cancel the product. How do I uninstall the product?
Thanks

It looks like App Genie is installing some software. The new Firefox updates have been rolled (I think). One thing that I find weird is that the Global console is not showing anything for Adobe Reader (see attached screenshot) but it installed on a whole bunch of my machines. I have attached the res...

it is pretty much the same error that I started this posting with. Here is the output for the script failure on agent 650 I am also running your Chocolatey product on this server and the secript is failing for that also. The Script(5874) failed in the Else section at step 69. The reason: Row index o...

There are a lot of agent with the issue. I checked about 10 that had the script errors they were all in logs. They all have the same message LTAgent v190.203 - 8/13/2019 6:00:20 AM - Plugin App_Genie, Version=1.0.21.0, Culture=neutral, PublicKeyToken=null: Updating associated applications on agent I...

I am not seeing the agent in the log at all. It is also kind of weird that the agent ID is 694 but the log stops at 693 which also seems to be the highest ID in the system which indeed makes sense since this agent is the latest one I installed.

Cubert
Here are some screenshot of one of the machines (ID 692). Let you know what you think.

Glenn Thibeault
Onsite Information Technologies
50 Rangers DR
Hudson, NH 03051
gthibeault@onsiteit.us
Cell: (603) 321-7620
Fax:1 (508) 207-9660

Not to be hard to get along with here but I have over 50 agents that have the error. Seems to be a lot work to run on every agent.I would think there is a bigger issue here. I also have an agent that was onboarded over two weeks ago and it is still not showing up int he app genie list on the client ...

Not really sure what you are telling me. Am suppose to run the code provided against the database and see if I get anything?

I got an email the other day containing receipt for the $19.95 monthly fee and the app genie program as an attachment. Version is the same as I am running. Do we need to reinstall the app every month or something like that? Thanks Glenn Thibeault Onsite Information Technologies 50 Rangers DR Hudson,...