Support Forum

Is the post detailing the existing instructions the extent of the support?

Are there logs we can examine ourselves to see where the issue lies?

Starting to get severley disappointed with what potentially could be a great product, but continous errors with connection and being unable to connect....

And support responses, well are not timely...

Following issues with trying to resolve the two way sync we have reset our key and replaced the key in the configuration - now we just receive an error saying an error has ocurred?

So we have managed to progress from not having a two way sync to no sync at all....

HI there!

Thanks for the response, yes status and webhooks are in place.

Hi There,

Having a little issue with ticket closures from accelo not being refelected in labtech?