Search found 5 matches

by pheinz
Thu Aug 30, 2018 9:41 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Unsure what is going wrong
Replies: 16
Views: 27466

Re: Unsure what is going wrong

I tried to run the update on a computer that is part of a domain, with the ISO in a wide-open network location. The script will copy the ISO and throw up the updating splash screen, but it looks like nothing ever gets launched. I disabled UAC and restarted, to no change. Any help would be ...
by pheinz
Tue Aug 28, 2018 7:16 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Unsure what is going wrong
Replies: 16
Views: 27466

Re: Unsure what is going wrong

I added the SYSTEM user to the permissions of the network folder and am still running into the same availability error "Stopping Script. The Setup.exe file was not available for execution. The downloads or network cache file maybe currupt.". I am able to access the file from other computers. This ...
by pheinz
Mon Aug 27, 2018 7:39 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Unsure what is going wrong
Replies: 16
Views: 27466

Re: Unsure what is going wrong

Thanks for that. I am able to robocopy the ISO from the destination machine, accessing the network share. One of the things I tried was copying the ISO to the destination machine before starting the update, but the script deleted and recreated the destination folder.

Is there a user I need to add ...
by pheinz
Mon Aug 27, 2018 3:17 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Unsure what is going wrong
Replies: 16
Views: 27466

Re: Unsure what is going wrong

Thanks for the reply!

I ran the update Friday before I left, and it stopped 6 hours later with the message "Stopping Script. The Setup.exe file was not available for execution. The downloads or network cache file maybe currupt."

I'm not sure which log you're asking for, where would it be located ...
by pheinz
Fri Aug 24, 2018 7:49 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Unsure what is going wrong
Replies: 16
Views: 27466

Unsure what is going wrong

Hi All,

Hoping to run this scenario by the forum to see what I'm doing wrong. I followed the setup instructions here http://support.plugins4labtech.com/viewtopic.php?f=7&t=5462 and am attempting to update one PC in a workgroup from 16299 to 17134. I have the network path and file names specified ...

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