Support Forum

Yes, we did upgrade from version 4.

Rolled back to version 4 and looks like the licensing is working correctly.

Thanks

We recently upgraded our CCleaner for Automate plugin to version 1.0.5.5
After the upgrade our license valid date was showing "Expired"
Now it is showing "Analyzer Only Mode" Any ideas on what is causing this and how to fix it?

Do you feel that just making a folder C:\users\labtech is sufficient or do we actually need to login as this user on each computer?

I just saw the update to 10.0.0.94, so maybe that will resolve this issue, but we are seeing on some/many computers the following error each time admon runs. We are seeing this with 1.0.0.88. We are seeing this error on a number of computers with larger numbers of failed commands: Failed to create t...

When logging in... This server could not prove that it is support.plugins4labtech.com; its security certificate is from lp.plugins4labtech.com. This was originally at support.plugins4automate.com. It's possible the migration is already underway and you've probably noticed this, but thought I'd share...

I'm trying to get together some processes to follow when retiring a computer. Historically, our techs have just retired the workstation in LabTech, but I suspect that we probably need to be un-licensing the computer so it is no longer tying up a license. Do we need to un-license the computer? Or wil...