Support Forum

Test the plugin dll by right clicking it and selecting properties.


Is the file version showing 1.0.5 on the plugin you install to server? This image is for Patch Remedy but your FileHog DLL should show it's version here as well.

You should be able to remove all bad searches, restart the DBagent and it will create the missing searches from scratch again. Same for scripts and groups

You may need to re associate them to groups afterwards, but they should rebuild.

I have now posted the latest update to Patch Remedy Auto update should kick in tonight and update the plugin automaticlly, but if you want the fix now... The link is here. https://delivery.shopifyapps.com/-/3aa55d427a3dea7d/4f68b48876b24ff7 Here is how it works: Left Click Hamburger If the menu item...

Not to worry, Ill fix it here so You have a control to manage that setting. I'll get an update out today that will allow you to switch that setting in the plugin.

Interesting OK, From logs... It looks like the following is being triggered. LTAgent v240.146 - 5/15/2024 12:05:48 AM - Plugin PatchRemedy, Version=1.0.5.18, Culture=neutral, PublicKeyToken=null: (Windows Update Assistant) Service Disabled.::: Here is where we test for disabled services and exit sch...

Sounds like you have a stuck DLL on your local PC.


Here is how to fix.

viewtopic.php?t=5523

Also let us know if any of the searches or scripts are not where images show they should be in the folder structure for searches and scripts.

Make sure you on lates version 3.6.0.11, Next, it sounds like your install of Chocolatey failed to couple the groups with their search scripts and maybe even the scheduled script tasks. This is a problem and will prevent services from working and is not by design. Automate likes tossing us curve bal...

Yes, There are server level logs at C:\Program Files\LabTech\logs\plugin_patch_Remedy.log This is where Automate stores all the automation requests the plugin makes. We log when schedules are fired off so if it was attempted, it would show here. Was this scheduled same day or did you schedule it out...

If you add a key, We will enable encryption, you can see it in the error you provided.


outside of adding a protector, Disable/enable button should send a request to bitlocker to enable or disable.