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by Cubert
Thu Aug 15, 2019 1:34 pm
Forum: VMWare ESX Host Health Monitor
Topic: ESXI Health Monitor SQL fail
Replies: 2
Views: 69

Re: ESXI Health Monitor SQL fail

Now for issue number 2, A grey symbol denotes a probe failure. mouse over icon for message to pop up with current error. What is that error? Could be bad password for ESX Host Could be bad username for ESX Host Could be CIM service on ESXHost not responding Could be ESX > 6.0 so CIM is administrativ...
by Cubert
Thu Aug 15, 2019 1:30 pm
Forum: VMWare ESX Host Health Monitor
Topic: ESXI Health Monitor SQL fail
Replies: 2
Views: 69

Re: ESXI Health Monitor SQL fail

The host health status monitor is 1 of 3 internal monitor setup when you elect to monitor the VMware plugin. It uses a RAW SQL query to look for stale host check ins (ESX Hosts not responding to probes) Capture.PNG Here is that SQL query to run outside of monitor Select p.Status as TestValue, p.ESXH...
by Cubert
Thu Aug 15, 2019 1:24 pm
Forum: VMWare ESX Host Health Monitor
Topic: ESXI Health Monitor SQL fail
Replies: 2
Views: 69

ESXI Health Monitor SQL fail

The Health Monitor Host Status keeps disabling itself (this was working fine when I first installed). I get the below error when running the SQL query.
1.png
1.png (8.75 KiB) Viewed 69 times



And!!


2) – I have added some VM hosts but a few of them come back with no status
2.png
2.png (2.63 KiB) Viewed 69 times
by Cubert
Thu Aug 15, 2019 12:52 pm
Forum: ADMON Administrators Group Monitor plugin
Topic: No tickets
Replies: 12
Views: 524

Re: No tickets

OK so the alarm is fired off for either additions or subtractions.
Capture.PNG
Capture.PNG (48.11 KiB) Viewed 52 times
by Cubert
Thu Aug 15, 2019 12:44 pm
Forum: App Genie
Topic: App Genie Script Error
Replies: 18
Views: 426

Re: App Genie Script Error

I know it feels like no progress but actually we are getting somewhere now. Here is the issue with agent. the updates are being scheduled correctly and the agent is getting the correct set of commands to run updates. The agent is attempting to run updates but when the LabTech database is queried for...
by Cubert
Thu Aug 15, 2019 12:20 pm
Forum: Patch Remedy for LabTech
Topic: windowsupdate field is 01/01/1901
Replies: 4
Views: 730

Re: windowsupdate field is 01/01/1901

When you turn this off, it stops changing the values in the database to 0 at the time you turn it off. All agents already set to 0 may need to reprocess updates before this flag is changed by the agent. This could vary depending on your patch cycles. But as for any changes from plugin, they stop at ...
by Cubert
Wed Aug 14, 2019 1:55 pm
Forum: ADMON Administrators Group Monitor plugin
Topic: No tickets
Replies: 12
Views: 524

Re: No tickets

And I may see a potential issue. If your not fixing the issue you can not ticket it.

I do not see the "Auto Restore checkbox" checked which looking at SQL query is required to be a "1" before ID will show in query. This means a ticket is a product of a repair and not an alarm.
by Cubert
Wed Aug 14, 2019 1:51 pm
Forum: ADMON Administrators Group Monitor plugin
Topic: No tickets
Replies: 12
Views: 524

Re: No tickets

Yes sir, so we should have addition flag and ticket flag set in database. So now if we hop on LT server and review the c:\program files\labtech\logs\plugin-Admon.txt file Do you see at anytime the following log entry? Admon Alarm (Found) Executed on = System ID (123) If so note the time and lets see...
by Cubert
Tue Aug 13, 2019 3:03 pm
Forum: App Genie
Topic: App Genie Script Error
Replies: 18
Views: 426

Re: App Genie Script Error

We should be seeing this for every agent id enabled, We are then scheduling a script on that agent at this time. Let's look at one of the agents that have been scheduled to see what script output is. This is where we will find the actual error if it exists. The script will either fail at some point ...
by Cubert
Mon Aug 12, 2019 12:49 pm
Forum: App Genie
Topic: App Genie Script Error
Replies: 18
Views: 426

Re: App Genie Script Error

That is bizarre.

Being this is the last agent ID is this the only agent ID with an issue? I was under the impression we had many agents with same issue. Are (take a hand full of agent IDs) all ID's missing from logs? or just the last ID?