Search found 10 matches

by JHasenauer
Thu Jan 05, 2017 9:11 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Master Switch and Clear Pushed buttons keep turning off
Replies: 5
Views: 10711

Re: Master Switch and Clear Pushed buttons keep turning off

Should the on/off settings only apply to client #0? They are all currently set to 1 for Client #0, but all of the other client IDs are showing 0 for WUA_Update and Pushed.
by JHasenauer
Thu Jan 05, 2017 3:39 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Master Switch and Clear Pushed buttons keep turning off
Replies: 5
Views: 10711

Re: Master Switch and Clear Pushed buttons keep turning off

We have rebooted multiple times and are still experiencing the ON/OFF issue. How do we tell in the DB if it's turned on or off for these three values?
by JHasenauer
Tue Dec 20, 2016 8:57 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Master Switch and Clear Pushed buttons keep turning off
Replies: 5
Views: 10711

Master Switch and Clear Pushed buttons keep turning off

We installed 1.0.3.41 and since then the "Master Switch" and "Clear Pushed" buttons won't stay ON. If I click ON, then close and reopen PR again, they show as off. Any thoughts? Is there a log that may tell me what is happening?
by JHasenauer
Mon Dec 05, 2016 5:09 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Patch Remedy - Your Permissions currently do not allow you to view or use plugin
Replies: 1
Views: 5716

Patch Remedy - Your Permissions currently do not allow you to view or use plugin

We are using LT 10.5 patch 10, with Patch Remedy plugin version 1.0.3.34. Non-Admin users are getting the following when trying to open Patch Remedy : "Your Permissions currently do not allow you to view or use plugin" I have verified that the Patch Remedy check box is checked under the pl...
by JHasenauer
Mon Apr 04, 2016 3:45 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Re: Plug-in Icon Won't Display

Is it possible to get one more week on the demo license? We are finding some false positives in the dashboard related to decommissioned PCs and some other Windows 10 issues. I'd like another week for testing if we can extend it, so we can make a more informed decision to purchase it. Thanks
by JHasenauer
Wed Mar 30, 2016 4:04 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Re: Plug-in Icon Won't Display

any discount if we pay for a full year up front vs. monthly?
by JHasenauer
Wed Mar 30, 2016 2:50 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Re: Plug-in Icon Won't Display

How much is Patch Remedy? I can't seem to find the cost anywhere on the website.

thanks.
by JHasenauer
Tue Mar 29, 2016 6:26 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Re: Plug-in Icon Won't Display

Ooops, sorry. Not used to looking there very often. PEBCAK!

Thanks for the quick response.
by JHasenauer
Tue Mar 29, 2016 6:00 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Re: Plug-in Icon Won't Display

I assume since this is a plug-in that I'll have something to click on at the top of the Control Center screen, like the others. I do not see anything to launch Patch Remedy.
snip_20160329125757.png
snip_20160329125757.png (36.99 KiB) Viewed 17022 times
by JHasenauer
Tue Mar 29, 2016 4:49 pm
Forum: Patch Remedy for LabTech (Patch Remedy 4) Retired
Topic: Plug-in Icon Won't Display
Replies: 10
Views: 21157

Plug-in Icon Won't Display

I am trying to demo the Patch Remedy plug-in. I got it installed correctly, restarted all DB Agent services as instructed. Closed and reopened the Control Center, but still no icon. I have green check boxes on the plug-in from within plug-in manager. I am still running LT 10.0 is that problem?

Go to advanced search