Support Forum

I think I answered my own question about launching OS upgrade module from Patch Remedy via my own scripting. First, set the value of a variable @MYCMD@ to WIN10OSUPGRADE, then launch Patch Remedy Maintenance function. That lets me keep the configuration aspects from the GUI, but I can launch it quic...

I was able to leverage the Report Designer in Automate to discover the data fields and do a little exploration in the data available from the plugin. For those interested the tables all begin with the same prefix: plugin_sw_patch_remedy Still could use to figure out how to launch the Patch Remedy OS...

We are cloud hosted by ConnectWise, so I don't have direct access to the databases on our Automate server.

Hi all - anyone have a data dictionary or table layout for the Patch remedy tables? I need to write some scripts based on data I find in the OS Upgrade Log, like if it says "failed to download ISO" then I want a script that will check the hash of a windows ISO in the appropriate folder for...

Thank you, Cubert. Any help on how to troubleshoot why PatchRemedy can't use a \\server\share with user/pass for us? PatchManager uses it without issue, so I'm just wondering if there is anything I can look at log wise, or enable log wise, to see why it won't use a UNC path with user/pass on the Loc...

If I want to run a custom script on every system that last Upgrade Attempt via PatchRemedy OSUpgrade after XXX date/time - is that data accessible to me in the Automate script engine anywhere? I thought it might be a Custom data field, but I didn't see any in there for this.

Hey Cubert. When I use \\localhost\C$\Windows\LTSvc as a drive at a roaming location, this is great. Those laptops out there are definitely downloading them to a local drive. I cannot, for the life of me, get it to work over a network share to \\server\sharename with a user/pass. Regular Patch Manag...

.... but PatchRemedy does open now

Thank you, been using Janus Tech to help me with Automate and setting up plugins etc in the past, this is my first experience using support in the forums. I definitely glossed over the reply to initial thread and did not pick up that Cubert is associated with/is a coder for the software :) After try...

Hi all, PatchRemedy is not loading for us. Following the troubleshooting in If Patch Remedy fails to launch http://support.plugins4labtech.com/viewtopic.php?f=7&t=5659 we are led to the lt client log file. I see this issue: "MESSAGE="Observed unhandled dispatcher exception: PatchRemedy...